Capgemini’s World Insurance Report 2019: Insurers Must Respond to Customer Concerns around Emerging-Risk Coverage

The World Insurance Report 2019, published today by Capgemini and Efma, reveals that policyholders are increasingly concerned that their insurance coverage has become insufficient for emerging risks such as cybersecurity to environmental threats. Insurers are less ready for change than their customers, most of whom want more comprehensive and dynamic coverage. At the same time, a significant opportunity exists for insurers to leverage technology and partnerships to get ahead of macro trends and become more proactive partners to their customers….Read more